I helped my girlfriend's sister to configure the university's VPN on her Ubuntu notebook a few weeks ago. The available documents simply… . Only two PDFs are containing some hints. Additionally, the IT guys can't help you.1)
However… it worked after all. If someone has the same problem, here are a my hints to get the University Freiburg VPN connection established:
sudo apt-get install network-manager-vpncipsec-rz.vpn.uni-freiburg.de and campus + campushome-rz.vpn.uni-freiburg.de and home + home
Now you should be able to establish/close the connection by a simple click on the VPN profile using the network manager applet (look at the first screenshot, there you can see the profile “VPN Uni Freiburg Home” I created before writing this post). Hope that helps